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Friday, May 7, 2010

Friendship and the store clerk


Yep, you guessed it... I'm on a roll. It's all about friendship this week. That's not really how I planned it. God just keeps talking to me -- not so much talking, more like convicting -- about being a quality friend. I hope it's okay that I share :)

I went to the local superstore last week to get some canning essentials. (Side note: I can't believe I am actually canning. HA! It's just freezer jam. But still...) Now, back to the superstore...

The lady checking me out was nice enough, but she looked a bit worn down. You know, hair kinda messed up. Her glasses slipped forward on her nose. She was a bit slouchy. She commented on the large number of jars I purchased and asked me what was in season for canning this early. I told her all about my freezer jam, perhaps with a bit too much perkiness. She responded, "I don't have that kind of energy after being at work all day. You enjoy your jam, hun'."

The conversation has stuck with me. That lady stands at that register for six hours or more every day. Sure, she gets her mandatory break, but then she's right back at it. I stood on my feet for about three hours when I canned those strawberries and it wore me out! I can't imagine standing there for hours. Every day.

The image of that lady has stuck with me. I wonder how would Jesus treat a store clerk?

I'm sure Jesus wouldn't stand in that line complaining about how slow the clerk was or wondering why He always picks the slowest line. He'd probably use that time to pray for the clerk, asking God to bless her with energy to finish the workday or something. He might even pray for the person in front of him who tries to pay with pennies and nickels. Maybe He might even offer to pay for their items. Don't you think?

I am absolutely certain that Jesus would greet that clerk with a warm smile. You know, one of those smiles that tells the recipient they are special, no words required. He would never glower at the clerk. He'd never slam his items down on the counter (whoa... I don't do that, but I have seen it done. Never with eggs though). Nope. Jesus would want that clerk to know that she is not invisible. He'd treat her like she is special. Which, of course, is true.

Even when items scan with the wrong price, Jesus would never "take it out on the clerk." Of course not. He'd understand that the clerk's job is to ring up the items, not to scan the prices into the computer system. He'd be sympathetic. And patient.

I'm certain He'd offer some kind word as He walked out of the store. He wouldn't just grab his stuff and go, hurrying to check off the next item on his to do list. Rather, He would capitalize on this last opportunity to extend kindness to the clerk.

Somehow, I think if Jesus shopped at the same store week after week like I do, He would take the time to learn the clerk's names. All of them.

Of course, I'm not Jesus. I'll never learn all the clerk's names. I'll cram too much into my day. I'll shop with a headache or a sick kid at home. And I'll blow it from time to time.

But I hope I'll learn to slow down a little and look that clerk in the eye. I can always pray -- especially since the alternative is usually resisting the urge to buy candy bars or read trashy titles on magazines dissing celebrities. Yes, I can pray. And I will learn to say thank you consistently, even if everything goes wrong. After all, clerks are precious people too!

3 comments:

Jenny Patterson said...

Karen
In a way this is my ministry. I realized I was out doing errands a lot and often found myself face to face with some checking out whatever it was that I had been after at the time. I had a realization one day, who knows how long ago, that their outward emotions had a big effect on how I felt as I walked out the door and went about the rest of my day. God spoke to my heart at that point and reminded me that I could do the same for them. I try to engage everyone I come in contact with as they are checking my purchases out. Sometimes I just put on a smile and ask them in the most earnest tone How they are doing and how much longer they have to work. Or I will compliment them on being able to handle such a tough job. Even the toughest cases have responded in at least the minimal ways. I call it retail outreach ;). I have watched grimaces washed away as we continue our conversation. I watched people stand up straighter. I seen people smile. I have even noticed that they have a look of "I remember you" as I get in their line the next time. If you go to BJs, Albert is the best door greeter ever. I love it when he notices if we haven't been in a while and asks how we are doing while he chats with the kids...sorry to the people waiting behind us ;). Jorge at Target is great at locating a certain babies shoes when they get kicked off some obscure aisle. If nothing else Jesus showed much favor on those who chose to serve others. These people are doing just that...serving others. Some do it cause it's the only way to get minimum wage in an attempt to try to pay bills...others do it because they truly want to no matter what the "why" is they are still in service to others. If nothing else there is good ol' Matthew 7:12.

Eliana's Natural Frugal Living said...

Very nice post. I've been in customer service in the past and been dead tired on my feet, not feeling well, and dealing unfriendly people. It was always nice when someone was genuinely friendly. But I can say that it can take just one mean nasty person who is impatient, to wreck the whole day. Since I've been there, I do my best to be patient and kind to people in those kind of jobs. I too pray for them. I'm sure someone prayed for me when I was unaware. Very nice blog you have here. Keep sharing. God Bless.

Karen Dawkins said...

Eliana,
Thanks for your sweet comment about the blog. I hope Jesus keeps shining through! Keep in touch!
Love,
Karen